Courageous yet compassionate conversations: understanding management process

Discover the importance of dealing with HR processes and procedures sympathetically.

Events 26 November 2024 / 3 mins read

At times, corrective behaviour is required within a school setting to ensure performance standards are maintained. These situations are difficult for all parties concerned but can be especially difficult for those being accused of incidents, who are required to cooperate with the process.

This workshop, for school managers and leaders working in schools in Wales, looks at the investigative processes when people are subjected to disciplinary grievance or absence proceedings and offers recommendations around behaviour to make the process run as smoothly as possible.

We will look at how to treat others fairly, think about the impact of the process, offering appropriate support, tonality and compassion and how the law considers suspensions.

ELEVATE Model

Throughout the course you will be guided through my ELEVATE model which is an acronym for the following elements of compassionate leadership:

  1. Empathise
  2. Listen
  3. Engage
  4. Visible
  5. Appreciation
  6. Trust
  7. Embed

Who is this session for?

This session is suitable for school managers and leaders working in schools in Wales.

About Michelle

Michelle Harte has over 25 years of experience in HR and OD and currently is Founder of her own business HREsQue. She also lectures in leadership and development, strategic HRM, International HRM and Cross Cultural working as well as running guest lectures on compassionate leadership her passion. She provides pragmatic tools and techniques in line with her ELEVATE model to help us all be leaders of cultural change and champions for compassion even when delivering tough messages.

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