Our impact - supporting education staff across the UK
Our Education Support services provide mental health and wellbeing support to teachers and education staff at every stage of their career. Each year, we reach tens of thousands of staff working in education, helping them stay well, supported and able to continue in their roles.
Thank you to our funders and generous donors, whose contributions make it possible for us to deliver our vital services.
To help provide essential support to teachers and education staff across the UK,please donate today.
Learn more about our impact in our latest Annual Report
Our impact (2024–25)
Helpline:
4,877
education staff were supported through our free and confidential counselling helpline.
10%
of helpline users were clinically assessed as being at risk of suicide, highlighting the level of need among the education workforce
“If you are feeling under pressure, feeling under stress or you need support in your career as an educator. This is the number to reach out to.”Teacher, helpline evaluation
118,704
people supported by our EAP working across 1,684 schools
3,831
people accessed counselling, with 10.9% clinically assessed as being at risk of suicide
“It wasn't just a counselling hotline. It was the combination of in-the-moment support, the comprehensive online resources, and the clear, practical support for line managers. It felt like a complete wellbeing partner, not just a provider.”Trust HR Professional, EAP feedback
923
school and college leaders in England received Professional Supervision, alongside pilot programmes in Scotland and Northern Ireland
96%
of leaders were better able to manage times of stress
“Supervision has allowed me to self-regulate more effectively inside and outside of work. I've been able to have difficult conversations and unlock elements of myself I'd silenced. As a result, I’m able to cope better with the stresses of educational leadership.”School leader, Professional Supervision
786
individuals and 265 schools accessed the Welsh Government-funded Staff Wellbeing Service
96%
satisfaction from participants in the Welsh Government-funded Staff Wellbeing Service
“The advisor listened to my concerns empathetically. She offered some advice about further ways to support the staff. She also reassured me that what I was currently offering staff was valid.”School leader, Wellbeing Advisory Service
Annual report
Our annual report shows the different ways we’ve helped education staff over the past financial year.
It details how we’ve made progress against our strategic aims, how we are organised and how we’ve funded our work.
Download our annual reports below.
Annual report 2024-25
Annual reports archive
- Annual report and accounts 2023-24
- Annual report and accounts 2022-23
- Annual report and accounts 2021-22
- Annual report and accounts 2020-21
- Annual report and accounts 2019-20
- Annual report and accounts 2018-19
- Annual report and accounts 2017-18
- Annual report and accounts 2016-17
- Annual report and accounts 2015-16
