Financial support

Our friendly and experienced team is here to help you manage short-term money worries.

We offer a financial grants service that is open to teachers, teaching assistants, supply and support staff. It’s also available to lecturers and retired staff.

If you are experiencing financial problems caused by unemployment, ill health, sudden life changes, bereavement or a personal injury, we may be able to help.

You do not have to pay back any money we give you.

Before applying, remember:

  1. Read the important information below first will really help! It will save you time and stress. It will also help us process your application faster. 

  2. Supporting documents are essential. They are listed in the important information below and we recommend getting these ready before you apply. 

  3. You will be able to create a login on the first page. You can log back in here

  4. There is never any requirement for you to pay any money awarded back to us.
  5. You can also read our full FAQs here. These are questions we get asked all the time.

If you would like to discuss your circumstances and get some advice, call our friendly and expert casework team on 0207 697 2772 or email

Eligibility check
Grant eligibility check form

Everyone needs help occasionally. Our friendly, experienced team is here to support you.

During 2020/21


people given financial help from Education Support


Increase in money to help pay for food

We helped supply teacher Bernard whose family incomes affected at the start of the Covid-19 pandemic. His work stopped and he was not entitled to furlough. We were able to help with a grant towards the family’s council tax.

“I didn’t know about Education Support until I found you online. I was so happy that I did. I am really, really grateful for the help you have been able to give us during this time.”
Bernard, Supply teacher

Teaching assistant Julie, a single parent, couldn't cover household bills and support her daughter. We were able to give Julie a grant to replace her broken washing machine, pay for food and other essentials.

“I would have been lost without finding Education Support, especially now. I don’t know how I would have managed. I couldn’t have afforded to go to the launderette so it’s made a huge difference.”
Julie, Teaching assistant

Important information

Who is eligible to apply?

You are eligible if you or your partner are or have been employed in: primary, secondary, further or higher education in one of the following roles;

  • Teacher
  • Teaching Assistant
  • Deputy/ Head Teacher
  • NQT
  • SEN
  • Lecturer
  • Supply Teacher
  • Retired Teacher
  • Learning Support
  • Academic Administration
  • Academic Manager

NQTs must have been employed for a minimum of one academic term e.g. 13 weeks.

If you work in a nursery, are a school cleaner or work in school catering and have been employed in one of these roles for five years or more, you may be able to approach the Teaching Staff Trust.

We are unable to consider applications from you if:

  • you have only been employed by private limited companies
  • you have only been a private one to one tutor
  • you are a PGCE student
Charity and Union memberships

If you are a paying member of one of the following charities, we are unable to consider your application until after you have approached your unions’ benevolent fund.  

Members of the NEU can request a Trust Fund application form by contacting the Trust Fund administrator on 020 7782 1573 or emailing the Trust Fund at  

  • Members of NASUWT can contact the benevolent fund on 0121 453 6150, or email
  • Members of Unison can contact their benevolent fund on 020 7121 5620 or email
When we can help

Education Support can help if there has been a significant change in your circumstances  such as: 

  • A sudden or unexpected loss of income
  • A sudden or unexpected illness, injury or bereavement
  • You are unable to meet the cost of travelling to work
  • A sudden or unexpected change in living circumstances or loss of home
  • A relationship breakdown
  • An issue of domestic abuse

Please contact our friendly and experienced grants team if you need further information: call 0207 6972772 or email We are here to help and to answer your questions.


Essential documents

If you or your partner are currently employed in one of our qualifying roles for a minimum of one academic year we will need to see proof of your employment history in the education sector, plus:

  • Your (or your partner’s) last two payslips if you are paid monthly or your last six if you are paid weekly
  • Your (or your partner’s) last P60

If you are no longer employed in education, you (or your partner) must have been employed in one of our qualifying roles for a minimum of three consecutive academic years. If this applies to you:

  • You must provide documentation that confirms your eligibility: e.g. P60’s, P45’s or your pension statements.
  • You can approach the following organisations for confirmation of your length of service: Teacher Pensions or HRMC 
  • We do appreciate it may take some for you to source this information, but it is essential for us to consider your application. 

We are unfortunately unable to source this information on your behalf.


1. To be eligible:

  • Your household savings will need to be less than £4000
  • To assess your eligibility, we take all household income into consideration e.g. Child Benefit, Universal Credit and disability related benefits
  • You must check beforehand if you have entitlement to any means tested benefits with respect to any recently changed living circumstances.
  • You can use the Turn2Us Benefits checker or the Turn2Us helpline (0808 802 2000)
  • Details of your benefit – in the case of Universal Credit, we will need to provide evidence of all elements to which you are entitled e.g. child element and housing element. We will need you to download your entitlement – you can log into your Universal Credit account.

2. Mandatory: supporting statement

Your supporting statement helps us to understand your circumstances

We need a few paragraphs explaining what you need the grant for and why. It does not need to be very lengthy, so please don’t feel pressure to write loads but it does need to be clear enough to enable our grants team to make a decision. 

It should include:

  • An outline of your role in education e.g. what sector you work in and how long you have worked in education.
  • Tell us why you need assistance – for example if you are in rent arrears – tell us, what has led to your difficult situation (ie a change of circumstance) and what you have done to address the arrears. 
  • Why you have approached Education Support and what has changed in your life or job?
  • Tell us about any plans and how the grant will help you achieve these, helping you to move forward.

We need a full understanding of your circumstances to help us support you. 

3. Mandatory: bank statements

You must provide bank statements for all accounts in your (and your partner’s) name. Statements must cover two calendar months e.g. 1st January to the 28th February.

This includes Pay Plan accounts, bill accounts ISA’s etc.

We can’t accept bank statements in the following formats:

  • Word or excel documents
  • Photographs or screenshots from your phone or tablet

It is possible to download bank statements from all UK bank accounts instructions on how to do so can be found on your banking website or by following the following instructions:

  • Please see our Frequently Asked Questions for information on how to download PDF bank statements

4. Mandatory: evidence in support of your grant

  • Repair costs: We’ll need to see two contractor quotes
  • Rental deposit: a link from a site such as Zoopla or Rightmove showing the cost of the property you would like to move to
  • Housing costs: mortgage statement, rental statement Proof of Eviction Proceedings and a rental statement
  • Your council tax bill or statement
  • Your last utility bill
  • Bankruptcy or DRO Requests: letter from a debt advice specialist
  • Moving costs: two removal quotes
  • White goods a link to a site such as Argos or AO showing the item you would like us to consider
  • Funeral costs: funeral bill, statement of remaining balance, and evidence of your application for the government’s Funeral Expenses Payment if you are eligible
Money advice

Education Support takes into account the level of debt you have. If the level of debt you have is a significant proportion of your income we will refer you to a money advice service such as Stepchange or Christians Against Poverty.

We will need to see evidence of their advice (e.g. an advice pack) before assessing your application. We will use this information contained within the pack to guide us to a decision. 

Please note that Education Support is a charity and there are ever-increasing demands on the limited funds we have available. We currently receive around 100 applications a month and we have had to put in place income and expenditure thresholds. 

Previous applications

We can consider one application per household within a twelve-month period.

We can consider a maximum of three applications per household over a five-year period.

We are unable to repeat a grant previously awarded, unless there has been a significant change in your circumstances.

How we can and can’t help

Our maximum grant is £2000

We may be able to assist with:

  • Essential expenses (up to £350)
  • Essential household items
  • Moving costs
  • Health improvement aids and adaptations
  • Housing Costs (rental & mortgage)
  • Travel expenses to work
  • Essential household repairs
  • Car repairs 
  • Funeral costs (up to £500)
  • Bankruptcy and Debt Relief Order (DRO) application fee
  • Council Tax costs
  • Utility bills (gas & electric)

Please note that our essential expenses grants are based on the number of people in your household. 

We are unable to consider grants for any of the following:

  • Debts – consumer credit/debt repayments, payday loans, overdraft fees 
  • Legal fees and costs of legal representation
  • Payment of fines
  • House purchase
  • Private medical treatment
  • Private education
  • Carpets
  • Benefit overpayments
  • Underpayment of income tax
  • Purchase of cars
Application form

Fill out the application online and upload your supporting documents. If you have problems uploading your documents, you can send them to us via email or post. 

If you have a disability need and our form is not accessible, we can post you an are able application pack. Please contact with your name and postal address.

You do not have to complete the application in one go! You can click save on the application form and return to it.  


We need to receive all required documentation before we are able to assess an application.

Due to the high level of applications being received, our assessment of applications is now between 5-6 weeks. We do apologise for this length of time, do call the office on 0207 697 2772 if you have any questions.

Award decision

Education Support will let you know the outcome of a grant application by email. 


Grant award payments are issued in one of three ways:

  • Payments directly to grantees via BACS – essential expenses only
  • Essential expenses grants are calculated as follows a single person a maximum of £150, a couple £250 a couple with children maximum of £350
  • Payments directly to third parties e.g. your local authority, mortgage provider or landlord via BACS
  • White good and household item delivery via our suppliers, which will coordinate delivery with grantees directly

Grants FAQs

How do I log back into an application?

When you create an application you are asked for your email and to create a password  - if you want to take a break please click log out before closing your browser – this ensure all of the information you have entered in saved. Log back in here

We understand that our form is quite long and that we ask for a lot of information, we have tried to keep the information we ask for to a minimum but there are some thing we need to know about your circumstances.

I can’t download bank statements as a PDF, how do I do this?

There are a number of ways to do this; we would recommend that you look at this website, as they have instructions on how to do this for all UK banks. You can also use Google Chrome to create PDF’s if your bank is not listed. You can find instructions here.

If you are still having, difficulties please do get in touch with the grants team and they can talk you through this. 

Why can’t I submit screenshots of my bank statements from my mobile phone app, word or excel  documents

We need applicants to provide bank statements covering two calendar months, that’s a lot of screenshots! We have a very small team and it takes us time to read all of the documents we need, we frequently find that the resolution of photographs are very poor.

However, the main reason is that Word, Excel documents and photographs can be edited – we do not believe anyone would edit their documents, but as this has happened in the past we made a team decision not to accept documents in these formats. 

Can a grant cover school uniform costs?

We can award funds for school uniform grants but there is a maximum we can award per child.  We would anticipate that you had approached your local authority to determine if you qualify for a uniform voucher first. You can find more information here.

Can you reimburse me for items I have already purchased?

We are unable to refund or reimburse any funds, the majority of our grants are paid directly to organisations, retailers or service companies.

How will you be able to cover the cost of direct debit payments for things such as to the DVLA for car tax, or my gas bill? 

We are able to pay the DVLA direct, should an award be made to you for your vehicle, the team would request your vehicle tax reminder letter (V11) and make a payment directly to the DVLA. We can also make payments direct to your utility company.

My mechanic is refusing to give his bank details to me. How will you make a payment to the garage, how will the MOT cost be paid? 

In the assessment phase of your application, it is more important that we have a quote for the cost of the work of repairs of your vehicle, than it is to have bank details, in the event of an award we would make a payment direct to the garage either by credit card (over the phone) or via BACS.

In exceptional cases, are you able to make a direct transfer of monies into my bank account? 

We only award cash grants for limited items, these cash awards are capped according to our internal guidelines and an applicant’s circumstances. With the exception of the following grants: school uniforms, food grant and petrol costs; all awards are made payable to an organisation or third party. We are not able to award retrospective grants – e.g. we will not consider awarding funds for items or costs already paid for by an applicant.

What is the maximum amount of loan, one is entitled to?

We do not reveal our maximum grant amount. All applications are assessed on an application-by-application basis. 

We are is unable to distribute loans; all of our awards are grants that are not repayable.

There is no entitlement to a grant; all awards are at the charities discretion.

Can the costs like rent/mortgage and bills be backdated?

We are able to award funds for arrears, we would need to have very detailed information as to why your arrears accrued, for example we would want to know why an applicant did not make part payments, does an applicant have a repayment plan in place, is the applicant facing pressure from their mortgage provider, landlord, housing association. Has the applicant in receipt of statutory benefits or has an applicant been furloughed?

All applications are assessed according to our criteria and an applicant’s circumstances. We are therefore able to award, back date rental/mortgage payments (arrears), but it would depend entirely upon the reasons for the arrears, our internal guidelines and our current budget.