Staff Wellbeing Service: Programmes Officer

We are looking for an experienced and passionate Programmes Officer to join our team to help support the mental health and wellbeing of education staff in Wales.  If you have an eye for detail and excellent planning, organisation and communication skills, this could be the role for you!

Contract duration: Fixed term until 31st March 2025.
Education Support has a good track record of being able to extend fixed term contracts and as our work continues to expand across the UK, we will be actively exploring ways to provide longer term opportunities.
Hours of work: Full time, 37.5 hours (part-time, job-share and flexible working will be considered)
Salary: £32,000 per annum
Location: Wales (home based) or London (hybrid working).

The role

With funding from Welsh Government, we are about to embark on our fourth year of delivering a programme of support to education staff in Wales.

Through the careful management and use of internal systems, you will utilise your high level administrative skills to ensure that participants have a smooth experience accessing our services. You will be the first port of call for our beneficiaries accessing the Staff Wellbeing Service so it is important you have great customer service skills and can build good relationships quickly.  You will be a whiz with data and help bring alive what the data is telling us, to help us report on the impact we are having.

You will join an enthusiastic team and have lots of opportunities to contribute to the development of our programmes and planning.  Collaborating with colleagues across the charity and liaising with key stakeholders, you will also play an important part in the success of the wider organisation.

About us

Think back to your school days, to that one teacher who inspired you and helped you become the person you are today. Imagine if that teacher had been so stressed with work pressures, that they left the profession for good. This is a growing reality for those in education today.

Our mission is to improve the mental health and wellbeing of teachers and education staff. We believe that better mental health leads to better education.

We support individuals and help schools, colleges and universities to improve the mental health and wellbeing of their staff. We also carry out research and advocate for changes in government policy for the benefit of the education workforce.

Our free and confidential helpline is open 24/7 on 08000 562 561 and is staffed by qualified counsellors. It is available for everyone working in education, including support staff, lecturers, administrators and teaching assistants.

“Education Support was a real lifeline. They understand the pressures that teachers are under, and their lives.” John, a secondary school teacher

This is an exciting time to work in mental health, as society reaches more of a consensus on its importance.  We have ambitious plans for the future, as we grow to meet the needs of the sector. Now we are looking for a Programmes Officer who is enthusiastic, organised and keen to make an impact as part of a passionate team.

Join us and make a real difference.

How to apply

Please apply via our recruitment portal where you can upload your CV and a Supporting Statement of no more than 2 sides of A4 outlining your suitability for the role. 

You can download the Job Description below. 

Application deadline is Tuesday 19 March 2024 at 9am.  However, early application is encouraged as we will be shortlisting and interviewing on a rolling basis, so the vacancy may close early.

Interviews will be on either 27 March or 28 March 2024.

We ask that agencies respect our decision to recruit directly, and refrain from contacting us about this vacancy.