Coronavirus: supporting education staff | Education Support
Coronavirus update: We continue to be here to provide mental health and wellbeing support to all education staff.
Coronavirus - supporting education staff

Coronavirus: supporting education staff

Our services are operating through this crisis

In these unprecedented times we’re still here for you, no matter what you’re going through.


We have produced a series of short videos for teachers, lecturers and support staff dealing with the Covid-19 crisis. View the videos. In addition we have a series of resources on anxiety, grief and how to support education staff with their mental health and wellbeing. 

In addition we have recently published new report: Covid-19 and the classroom: Working in education during the oronavirus pandemic which investigates in detail the impact of the coronavirus pandemic on the mental health and wellbeing of education staff. 

Mental health and wellbeing support

Whatever your current or former role in education, we’re here to help you. Our helpline is continuing to operate as usual with our fully trained counsellors on hand to listen. 

No matter what you’re feeling, our free, confidential helpline is always here 24/7 with trained counsellors here to listen and help you find a way forward. Please do contact us if you need to.  Our Helpline number is 08000 562 561.

Please download our helpline poster and feel free to pass it on to anyone who you think might need our help.

School leaders have been working around the clock to manage the transition from on-site provision to remote provision, to provide on-site services for the children of key workers, and to reach out across communities to support families with particular challenges or needs. And now they are working on bringing back as many pupils as possible, as soon as possible to school sites.

Our research indicates the school leaders are under particular stress at this time. In response we are piloting a School Leaders' Wellbeing Service with two types of support targeted at school leaders, both funded by Department for Education, peer-to-peer support and individual supervision. 

Our Employee Assistance Programme also continues to be available by telephone, helping you to look after yourselves and each other in the face of the challenges that lie ahead in schools, colleges and universities. Existing customers can still access telephone counselling and personal advice around the clock; new customers can still be set up to roll out support services to staff.

You will appreciate that we have a duty of care to you and to our staff, and in line with government advice have paused our face to face Headspace programme and Positive Workplace Survey.

Financial support

Our confidential grants service will continue to be available to current and former education staff who are struggling financially.  We are here to help find a way through difficult times.

Our Grants team will be pleased to hear from you. Visit out grants web page for more information and to start an application.

You are not alone, we are here with you. Sending you our warmest wishes at this difficult time.

How you can help

If you’re in a position to help others at this time, please consider giving a gift so that we can continue to answer those desperate calls and provide a grant to someone in financial crisis. Thank you so much.